"Technology is supposed to make our lives easier, allowing us to do things more quickly and efficiently. But too often it seems to make things harder, leaving us with fifty-button remote controls, digital cameras with hundreds of mysterious features and book-length manuals, and cars with dashboard systems worthy of the space shuttle." James Surowieki
This past week I had a Dell laptop computer that is approximately 13 years old that I use for running my Epson printers. A few years ago I had to add an external drive as storage for thousands of photos in order for the computer to pick up speed and allow me to spend less time waiting for things to process. Recently the Dell people warned me that the battery in my computer was toast, but I could still use my computer as a plug-in device. Some weeks later I got another reminder that Dell would no longer support my laptop. After all of this drama the Dell finally showed signs that it was coming to crash time, meaning the purchase of a new laptop was near.
I own a MAC monster which I do much of my photo editing. When the MAC arrived several years ago I spent the first 2 weeks threatening to throw the thing out on the street and then driving over it. The set up and learning process was mind numbing for my 69 year old brain and Apple doesn't make learning simple, IMO. During it's aging I've had my computer person beaf up all the the internal devices in the MAC and I have also added 3 external drives over time to keep the MAC at a steady pace during my use.
My choice for a laptop was an Apple MacBookPro as I wanted to keep things simple. In the following week I spent more time with my computer person than I care to admit, but the beginning was my contact with the Apple service people and trying to follow their instructions over the phone...an Apple product as well. They were very patient and kind and I was somewhat pleased with their efforts, but still was going through brain trauma.
Following my phone experience with Apple along come the questionnaire from Apple about my satisfaction with the tech connection. I was fair and balanced in my report, but did suggest that Apple should have a book of instruction that came with the computer. I'm sure they have their reasons, but even the auto setup provided on the computer was flawed. Heck, my wife just got a RugDoctor vacuum and it came with a book and all my Canon cameras have come with "health" sized books that have been very helpful.
I'm sure you're board by now as I'm tired of writing, but lets just say that the digital age "ain't" what they promised and it's cold hearted in it development and processes.
Pray for me.
Thanks for joining me
Places to see more of Daniel's work:
Pearson Lakes Art Center - lakesart.org
Arts On Grand - artsongrand.org
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